Offline OST internal error code 0000000E – ERROR SOLVED

When the OST files get deleted or corrupted due to system failure or any human error like accidental deletion. The Outlook Exchange Server sometimes shows the message- “internal error code 0000000E”.

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The offline Storage Table(OST) file format is used by the Microsoft Outlook application to save the user’s data offline. The changes done by the user when the server is down, are then detected by the exchange server on its own. After that, these are applied to the actual mailbox server when the user comes online.

By the above argument, you came to know about the Outlook OST files that are used to store offline data. But it does not mean that these OST files will never get corrupted or damaged.

Why this error message?

The computer screen of your desktop will show you an error popup message when you try to open a corrupt OST file. The error will be: “Internal Error Code 0000000E”

Now before moving further have a look at the different reasons for the OST corruption.

  • Closing the MS Outlook, when the outlook-exchange-server synchronization is in progress.
  • The wrong way of system shutdown while the OST file is in view mode.
  • A virus gets detected in the OST files.
  • Accidental deletion of OST files- human error.

How To Get Rid of this Error in the OST file

Microsoft Outlook provides an in-Built repair utility method, that you can use to remove the above same error from the OST files. You can also try other alternative methods i.e., Exchange OST Recovery Tool. Now, Let’s discuss the methods to solve this error.

Also Read:-  Fixed “Errors have been detected in the File Outlook.OST

Creating the OST file again

Outlook uses the .ost file format to store the OST data, whenever an error has been detected in the OST files, a new OST file can be created in order to save the mailbox data.

Utilizing Microsoft In-Built repair utility

Microsoft Outlook allows you to use the In-Built utility namely the scanost.exe tool to repair the corrupt OST file. You can use this method for removing the error from your OST files but only if the OST file had a low corruption level.

Getting data from backup files

You can pull out the damaged OST files by using the backup file of that particular OST file.

This method is very easy to use only if the backup of the OST file has been taken before the occurrence of corruption.

Create a new Outlook profile

Some cases are rare when the default outlook profile becomes the only reason for damaging the existing OST files. Then in such cases, you can create a new outlook profile.

The above-mentioned methods can be used to pull out the valuable data from corrupted OST files but in some cases, there are chances that these methods will fail to help you out. Talking about reasons then it may be due to the high corruption level or maybe there is a high risk of losing the data during the recovery process.

So in such situations, you can try using the professional software tool. This tool is designed to resolve such kinds of popup messages as “errors have been detected in the OST”. This will solve your problem with ease by converting the corrupt Outlook OST file data to Outlook PST file format.

Expert solution-  Exchange OST Recovery Tool

There is no need to get upset if you find that none of the above-told tricks is not working. The OST to PST converter tool is here for you to get rid of this internal error code 0000000E. The tool has all the essential specifications and features to recover your important data from corrupted OST files. You can also fix the Outlook OST file cannot be opened error by using this utility.


  • Easily converts emails, contacts, journals, and other tasks from Outlook OST to PST.
  • Converts password-protected OST file to Outlook PST file format.
  • Recover data in the form of PST files from corrupted OST files.
  • Supports all versions of Windows.

Bottom line

Hope now you will be able to fix the corrupted Outlook OST files by using any of the above-discussed methods. If the manual methods are unable to do it for you then you must try our Exchange OST Recovery Tool which will definitely help you in repairing the damaged OST files. Hence, quickly recover your data from corrupt OST files.

About The Author:

Amrita Yadav is a content writer in the field of Email Migration, Data Recovery, Email backup, and File Management. I started this writing career two years back. I think the vast range of information in this industry is the reason I am so fascinated to read about the newer techniques and technology.

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